Corporate Content Control...A Social Medium Without Conversation...

"Do not attempt to remove critical; even defamatory comments and do not try to shut down “negativity groups / spaces” – you will immediately be branded a “controller” and it will always backfire, as more than one organisation told us." .H. Andreasen
http://www.jboye.com/blogpost/from-control-to-conversation-corporations-and-social-media/